Reception - Part-Time

WINGS – Women In Need Growing Stronger, a non-profit agency that provides second-stage shelter, affordable housing and wrap around support services for women and children who have experienced family violence, is accepting applications for a part-time Receptionist.

Summary:

As the first point of contact for visitors and tenants at WINGS, the Receptionist must have good communication skills and be able to work in a fast-paced environment. WINGS Receptionists respond to inquiries from the public and tenants in an empathetic and trauma informed manner.

Job Duties: 

·        Answer telephone calls and email inquires and direct to the appropriate department

·        Document information from requests for support calls

·        Data tracking and entry

·        Respond to tenant requests and refer to the appropriate personnel

·        Monitor main entrance and document visitor and client traffic within the building

·        Monitor security cameras

·        Light housekeeping of common areas

Qualifications and Experience: 

·       A minimum grade 12 education

·       Experience working in a residential facility or emergency accommodation is preferred.

·       Understanding of trauma-informed care.

·       Experience working with diverse and multi-cultural communities.

·       Experience working with persons with mental health and/or alcohol & substance abuse challenges helpful.

·       Demonstrated ability to work independently and as a team member, communicate effectively, manage time appropriately, excellent telephone skills, computer skills.

·       CPR Level C and Standard First Aid, standard non-violent crisis intervention certification, a Child Intervention Record Check, and a Criminal Record and Vulnerable Sector Check are conditions of employment.

Remuneration: 

$18.00 per hour.

Hours of Work: 

Relief coverage for evenings and weekends.

WINGS is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the organization to apply.

Please send your resume and cover letter to: careers@wingsofprovidence.ca

Posting will remain open until a successful candidate is found.